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RSW Case Study-Full Service Agency Focused Serving B2C End Consumer Brands Located in the Midwest

Two years later, the agency billed over $500K cumulatively with further work, from UCare, an independent, nonprofit health plan.

Focused on the end consumer in the B2C space, this agency traditionally acquired new business through consultants or referrals.

Having no dedicated business development personnel or process, the lead principal was the primary point of contact.

In the midst of a rebrand, they needed help understanding what capabilities would best resonate with prospects, which industries to target, and where to position the agency in the marketplace.

How RSW/US Helped a Full-Service Agency Serving B2C End Consumer Brands Close a Six Figure Piece of Business

To start, RSW identified prospect companies that fit the agency’s refocus on three primary sectors.

Our strategy called for leveraging the agency’s regional reputation and connecting with mid-management influencers and decision-makers.

Early into the program, RSW/US connected the client with a prospect that was open to an introduction but had no immediate need.

Over the next two years, the RSW New Business Director nurtured the relationship by sharing relevant work that continued to illustrate the agency’s experience and expertise.

Due to this relationship, the prospect eventually contacted the NBD to invite our agency client to pitch.

The RSW/US team further provided counsel to help the agency develop a compelling pitch deck, exhibiting how their capabilities could solve specific problems facing the prospect.

This was key in helping them win an initial assignment.

 

RSW/US is an outsourced agency lead generation and new business development firm that works exclusively with marketing service companies to find and win new business.

We help agencies by better positioning them in the market, finding qualified leads, setting meetings and helping move them closer to close

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While we offer the resources found on our site at no charge, we do ask for your assistance in maintaining a certain level of knowledge about who is accessing our valuable assets. We will never sell or distribute your information to any third parties.

How RSW/US Helped a Healthcare-Focused PR Firm Score Four New Clients, Including One That Previously Got Away

Healthcare-Focused PR Firm Located in DC

In a brief period of time, our client scored four new client wins, Biotec, Cytomedix, Onconova, and Genzyme. New revenue generated in the first year collectively exceeded $750K.

Lack of new business development methodology was the key hurdle for this firm.

Despite proven healthcare expertise built over 20 years across multiple clients, no system existed to leverage that experience in generating new business.

As a case in point, the client had made initial contact with the Public Relations department at Genzyme.

Yet, weak follow-up prevented progress toward winning the business.

How RSW/US Helped a Healthcare-Focused PR Firm Score Four New Clients, Including One That Previously Got Away

RSW/US’s new business development methodology entailed a systematic approach to prospecting and opened up numerous new opportunities for this PR firm. However, the client also wanted to go after the one that got away, Genzyme.

While this PR client had established relationships to some degree with mid-level marketers at the company, making connections with contacts at the senior level was a challenge for them.

Compounding this difficulty, the parent company had already hired several PR firms for other divisions.

However, Genzyme was still looking for the “right fit” with a firm that would help them reinforce their reputation as a science-driven organization and grow their thought leadership position.

The RSW/US NBD leveraged the strong messaging we helped them craft for the firm during our onboarding process.

She networked relentlessly through the prospect organization utilizing multiple channels to reach and persuade senior decision-makers.

Eventually, we were able to successfully show Genzyme how our client was the “right fit” they were looking for.

 

RSW/US is an outsourced agency lead generation and new business development firm that works exclusively with marketing service companies to find and win new business.

We help agencies by better positioning them in the market, finding qualified leads, setting meetings and helping move them closer to close.

To view please fill out the form below

While we offer the resources found on our site at no charge, we do ask for your assistance in maintaining a certain level of knowledge about who is accessing our valuable assets. We will never sell or distribute your information to any third parties.

How RSW/US Helped a Full-Service Agency Re-Enter the Hospital Market to Win a 7-Figure Assignment

Healthcare-Focused Full-Service Agency Located in Illinois

In an auspicious return to the hospital market for the agency, Northwestern Health named them AOR with an initial assignment valued at $1.5 Million.

Prior to engaging RSW/US, the agency pursued new business by way of a committee that met once a month to discuss progress and plans.

However, with members having other responsibilities within the agency the new business task was never given true priority status.

Additionally, staff turnover created “holes” in the new business committee, which meant that new business methodology, outreach consistency and follow-up were lacking.

How RSW/US Helped a Full-Service Agency Re-Enter the Hospital Market to Win a 7-Figure Assignment

 

With the resources RSW/US brings to the new business process, our New Business Directors (NBDs) and the Operations team consistently receive timely news of industry mergers and acquisitions as well as key personnel changes.

By being tuned into current moves within the agency’s target sectors, the NBD saw an announcement about the appointment of a new CMO at a major hospital system she was prospecting.

In the weeks prior to the announcement, the NBD had successfully built a relationship with the Marketing Manager and the department’s Administrative Assistant.

When she saw the appointment of the new CMO, she asked: “How do we get in?” The Admin provided clear insight and proactive assistance that helped enable a connection with the CMO.

The key to this support from within the hospital’s marketing department was the rapport the NBD developed with all staff she spoke with over a period of time.

 

RSW/US is an outsourced agency lead generation and new business development firm that works exclusively with marketing service companies to find and win new business.

We help agencies by better positioning them in the market, finding qualified leads, setting meetings and helping move them closer to close.

To view please fill out the form below

While we offer the resources found on our site at no charge, we do ask for your assistance in maintaining a certain level of knowledge about who is accessing our valuable assets. We will never sell or distribute your information to any third parties.

How RSWUS Helped a Healthcare-Focused Full-Service Agency Win AOR Relationships Worth Over $5 Million

Healthcare-Focused Full Service Marketing Agency Located in Florida

Winning AOR status with Essilor of America was a significant achievement, bringing $4.5 – $5.0 million in billings.

Additional wins included being named AOR for Valeant Aesthetics and securing a PR retainer for Hu-Friedy.

While this healthcare-focused full-service marketing agency came to RSW/US with clear objectives, an appreciation for new business methodology and excellent collateral, they were having trouble winning new clients.

Previous new business efforts with internal representatives hadn’t delivered consistent results.

The agency founder knew she needed new business expertise that would bring objective, candid insight and provide counsel on a peer-to-peer level.

How RSWUS Helped a Healthcare-Focused Full-Service Agency Win AOR Relationships Worth Over $5 Million

The client operated in the competitive pharmaceutical and hospital markets, but RSW/US also sought to leverage experience in related segments such as vision care, skincare and aesthetics.

The pursuit of lucrative market niches as well as the broader healthcare industry meant that communications had to reflect the nuances of each market segment.

Despite early promising opportunities, the agency was struggling to close business.

Their approach in meetings was sound, so the New Business Director and RSW/US management recommended reviewing proposals before the agency submitted them to prospects.

Seeing that the agency’s proposals consisted primarily of recommended services and associated budgets, we saw that room for improvement existed.

The RSW/US team coached the agency on “connecting the dots” for prospective clients, establishing clear links between the agency’s experience, the prospects’ needs, and the solutions the agency was capable of delivering.

In this case, we helped them exhibit how past experience with a large company in another segment of the vision care industry translated to the prospect’s needs and objectives.

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While we offer the resources found on our site at no charge, we do ask for your assistance in maintaining a certain level of knowledge about who is accessing our valuable assets. We will never sell or distribute your information to any third parties.

How RSWUS Helped a Healthcare Focused Agency Go National and Win Three Multi-Million Dollar Clients

Healthcare-Focused Marketing Agency Located in Alabama

Three multi-million dollar wins: Security Health Plan, St. Bernard’s Healthcare and UAB Medicine.

Also, several smaller wins include PharmaPoint and Northwest Community Hospital.

This mid-size healthcare-focused marketing agency client had experience in multiple verticals and their internal business development team was pursuing new business with a variety of regional prospects.

However, with a look to long-range growth strategy, the agency sought to drive growth where they saw the most potential – in healthcare.

The firm’s successful campaign for a major hospital system in Wisconsin set the stage for them to open doors across the country, but they knew they needed an organized, strategic
new business effort to leverage this success.

How RSWUS Helped a Healthcare Focused Agency Go National and Win Three Multi-Million Dollar Clients

This program was laser-focused. Our List Department provided the New Business Director with prospect information that accurately identified current key decision makers in hospital marketing.

Hospital marketing executives receive hundreds of calls, mail and email from agencies, much of which can look and sound very much alike.

RSW/US provided strategic recommendations on positioning and communications that helped the agency rise above the noise.

Highly compelling case studies were developed to present to prospects and the RSW/US communications team also provided support with “value-added” email communications that reinforced the agency’s expertise and thought leadership in hospital marketing specifically.

While the RSW/US program delivered early large wins, the Security Health Plan contract resulted over a more extended period of time by steadily developing a relationship with the prospect.

The New Business Director stayed current on developments within the prospect’s organization and made contact at regular intervals.

Our agency client was top-of-mind when the prospect’s need arose.

To view please fill out the form below

While we offer the resources found on our site at no charge, we do ask for your assistance in maintaining a certain level of knowledge about who is accessing our valuable assets. We will never sell or distribute your information to any third parties.