Marketer’s Edge Interview With Jeff Greenfield: Attribution and Planning

In this episode of Marketer’s Edge we’re talking attribution & planning with Jeff Greenfield, co-founder and CEO of Provalytics.

Jeff is an entrepreneur with three decades of strategy, growth and marketing experience building and leading teams with an emphasis on innovative marketing enabled by new technology.

If you’re interested in attribution and planning, you should watch this episode of Marketer’s Edge.

Provalytics is the next generation of attribution & planning for a cookieless world.

Provalytics is the best solution for marketing leaders who need proof on what’s working, what’s not and where to place their next bet. It was built for the ambitious marketer who needs to scale without worrying about cookies, privacy, and walled gardens.

Why Advertising Agencies Should Watch This Episode-Jeff talks:

  • Provalytics and his role is in the organization.
  • The differences between C3 Metrics and Provalytics.
  • Tips building your personal brand.
  • Whether Jeff has used marketing agencies in the past and if so, what services he used them for.
  • His previous experience as a chiropractor and magician, and how that led him to his current position.
  • The founding of 1st Approach, a branded entertainment agency focused on convergence of technology and growth marketing where he served GlaxoSmithKline, Kimberly-Clark, Sony BMG, Black & Decker, Forest Labs and more.
  • Jeff’s work with multi-touch attribution leading to C3 Metrics, a leading multi-touch Attribution platform with clients including JP Morgan, US Bank, Hertz, Nestle, Peapod, Carhartt, Edward Jones and Fender.
  • Advice he would give to marketers thinking about bringing a new agency on board.
  • And lastly, if an agency was trying to win business from him, the advice he would give them.

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If your agency or PR firm is struggling with new business, contact Lee McKnight Jr. at lee@rswus.com for a conversation. That’s our sole focus at RSW/US.

Cut to the Chase with Mike Casey, President of Tigercomm | Ep. 3-Cleantech

If ever there was an authority on cleantech in our industry, Mike Casey is it.

He’s intelligent, passionate and forthright, and he pulls no punches in this interview, episode 3 of Cut to the Chase, the RSW interview series..

Mike is a top U.S. innovator and strategist on cleantech marketing and communications, has presented at more than a dozen major conferences, and writes frequently on clean economy topics at ScalingClean and Renewable Energy World.

Tigercomm is America’s number one marcom and public affairs firm servicing clean economy companies, and as Tigercomm’s founder, he counsels cleantech executives, investors and philanthropists on strategies for meeting their business objectives.

Some key highlights from our interview:

-Mike dismantles the RFP process: 2:51

-Hiring a vertically positioned firm: by definition, they should know more than the client. It shouldn’t be a downside. 7:13

-The benefits that come from that vertical positioning and absolute authority in that vertical 14:13

-Mike’s advice to agency principals considering their positioning 18:11

-Content creation and how Mike consistently establishes his, and Tigercomm’s, cleantech authority 20:44

-How Mike handles posting content on LinkedIn and his rule of thumb 25:30

-Mike’s advice to marketers on a sound partnership, and his 3D rule on clients, (and how the team at Tigercomm treats and interacts with each other): avoid at all costs the dramatic, the dishonest, and the dysfunctional 30:22

Thanks for a great interview, Mike!

Key URLs:

Tigercomm site: https://www.tigercomm.us/

ScalingClean blog and podcast: https://www.tigercomm.us/insights

Mike’s LinkedIn: https://www.linkedin.com/in/mikecasey…

Dear RFPs, here’s 5 reasons why creative pros aren’t really into you: https://www.agilitypr.com/pr-news/pub…

The “3D Rule” – No Drama, No Dysfunction, No Dishonesty: bit.ly/3puy1y3

Benefits of the RFP Process for Ad Agencies

What Are The Benefits of the RFP Process for Ad Agencies

Cher Scholl is a new business director here at RSW, and recently, Cher and I traded emails on the RFP process and the increased amount of RFPs she’s seeing.

Interestingly, this topic came up in episodes three and four of our Cut to the Chase agency interview series (shameless plug).  Those agency owners had alternating views-one steadfastly against, the other open to them.

As a general rule of thumb, we don’t chase RFPs for our agency clients, but there are multiple exceptions.

In her post, Cher gets into what she’s seeing on the business development front, and provides a counterpoint to never, ever doing another one.  -Lee McKnight Jr./VP of Sales

Benefits of the RFP Process for Ad Agencies

It seems my social feeds are starting to bloom with more company posts inviting agencies to participate in their RFPs.

And while some agencies prefer to avoid the RFP process I figured it was a great time to talk about this apparent increase, and the benefits for agencies who choose to participate in them.

Benefits of the RFP process for ad agencies

1.   Streamlined Agency Selection Process

One primary reason for the surge in RFP usage is the need for a streamlined agency selection process.

As our world is moving at a faster pace the traditional methods of evaluating potential partners, such as referrals or unsolicited proposals, can be time-consuming and may not yield the desired results.

RFPs provide a systematic approach, enabling organizations to evaluate vendors based on predetermined criteria and compare their proposals side by side, saving time and effort while ensuring a fair and transparent selection process.

2.   Enhanced Collaboration and Communication

Another reason they’re becoming more prolific is because they encourage effective collaboration and communication between the company and agency.

When crafting an RFP, the company outlines their specific requirements and expectations providing vendors with clear guidelines to follow.

Additionally, RFPs often involve multiple rounds of questions and answer sessions, enabling agencies to seek clarifications and provide further insights to facilitate a deeper understanding of the project and help establish a solid foundation for a successful partnership.

3.   Increased Competition and Competitive Pricing

RFPs also bring increased competition to the market.

The competitive nature of the RFP process encourages agencies to put forth their best proposals, offering innovative solutions, competitive pricing, and value-added services.

4.    Transparency and Accountability

In an era where transparency and accountability are paramount, RFPs offer a transparent and accountable procurement process.

By adhering to a standardized evaluation framework, they minimize bias and ensure fair treatment for all vendors.

This transparency fosters trust and strengthens business relationships, providing a solid foundation for successful partnerships.

As businesses strive for efficiency and improved outcomes, RFPs offer a structured approach to procure goods and services, allowing organizations to identify the most suitable partners.

By embracing RFPs, businesses can maximize their chances of securing quality solutions, establishing long-lasting partnerships, and driving overall success.

Benefits of the RFP Process for Ad Agencies

https://www.instagram.com/explore/tags/danielheidkamp/

Why Should My Agency Participate in RFPs?

I get asked this question a lot. The biggest reason most agencies want to avoid the RFP process is the time and resources required to prepare a comprehensive and compelling proposal.

In order to craft a winning RFP agencies must allocate significant time and effort to research, strategy development, and proposal writing, diverting resources from ongoing client work.

So why should you participate in the RFP process?

Show Off Those Skills

Participating in RFPs can bring several benefits for agencies. First and foremost, it provides an opportunity to showcase their expertise, capabilities, and creativity to potential clients. RFPs allow agencies to present their ideas, strategies, and solutions in a structured manner, highlighting their unique selling propositions.

Learn Some Things

Moreover, the RFP process can also be a valuable learning experience for agencies. It prompts them to thoroughly analyze client requirements, conduct in-depth research, and develop tailored proposals. These efforts can contribute to honing their skills, expanding their knowledge base, and improving their overall service delivery. Additionally, agencies can gain insights into industry trends, market demands, and competitive landscapes through the RFP process, allowing them to refine their offerings and stay ahead of the curve.

Winner Winner Chicken Dinner

Winning an RFP can lead to lucrative contracts and long-term partnerships, boosting an agency’s reputation and revenue.

I Always Feel Like Somebody’s Watching Me

You never know who is sitting in on these proposal reviews. I’ve had a few agencies not win  business with their submitted RFP for the company who released it, but they did win business with another company or brand under that umbrella that saw their RFP during that process and learned they would be a good fit for them.

I have also had companies not be happy with the winning agency and relook at the runner ups in the RFP process to give them an opportunity.

Repurpose RFPs And Win Some More

Rather than treating an RFP as a one-time document, companies can view it as a valuable resource that holds immense potential.

By carefully analyzing past RFPs, businesses can identify recurring needs, emerging trends, or common challenges faced by prospective clients.

This information can serve as a blueprint for creating future winning RFPs.

A great practice for Agencies to do is create two folders for their submitted RFPs.

One folder for winning RFPs and the other for lost RFPs.

In each folder be sure to categorize them by industry if your agency works with multiple.

Also include the scope of work from the company as well as the submitted RFP.

Not only is this a great way to see why certain RFPs were stars of the show but it allows you to repurpose those carefully thought out, time consuming winning masterpieces for future RFPs.

Doing those simple steps in the beginning can save you a lot of time in preparing future RFPs so you don’t have to pull resources and time away from ongoing client work.

It Never Hurts To Ask

I encourage my agencies to ask for the winning proposal.

Seeing the competition and why their proposal was selected will help you better understand what to do on future RFPs and keep you ahead of the game.

Balance opportunity and risk

While there are many benefits of agencies participating in these rise of RFPs you must balance opportunity and risk.

On one hand, winning an RFP can be a game-changer, opening doors to new clients, projects, and revenue streams.

It can establish an agency’s credibility and position in the market, leading to long-term success.

On the other hand, unsuccessful bids can be disheartening and time-consuming, with no guarantee of compensation for the agency’s efforts.

Agencies should carefully evaluate each RFP opportunity, considering factors such as the client’s reputation, project scope, budget, and alignment with their expertise to determine if it is a strategic move for their business.

All in all, the more you can participate in, the more you will learn, and the more business you could win.

Marketer’s Edge Interview With Doug Bastian: Agriculture Industry

In this episode of Marketer’s Edge we’re talking the agriculture industry with Doug Bastian, North American Sales and Marketing Manager at Alforex Seeds.

If your ad agency pursues clients in the agriculture industry, you should watch this episode of Marketer’s Edge.

Alforex Seeds is more than a seed company.

It represents the culmination of 100+ years of innovation and focus, combining the legacies, the products and the R&D strength of longtime leaders in alfalfa and forages.

Alforex incorporates heritage, innovation and focus to provide you a new perspective on alfalfa and forage crops; perspective to help you get more from your acres and find out how good you can really be.

Alfalfa and forage are what they do best because that’s all they do.

Why Advertising Agencies Should Watch This Episode-Doug talks:

  • The “Agriculture’s Brighter Side Video Contest” launched by Alforex Seeds back in 2021
  • How the sales portion of his job informs the marketing side
  • The varied marketing assets they create for the sales team
  • Hie experience working with different marketing agencies
  • Advantages of using an agency vs an in-house team
  • What kind of company Alforex Seeds is and the marketing challenges they face
  • His 30 years in the industry, the biggest changes and how those changes have influenced the way he markets
  • How Doug differentiates Alforex Seeds from other competitors
  • What value manufacturers (like Alforex) need to provide to farmers
  • How he builds awareness for both farmers and dealer-distributors
  • What kind of content they most often post
  • What role influencers play in this specific space
  • How important branding is to both farmers and dealer-distributors
  • The importance of category experience when searching for a marketing agency in the agriculture industry
  • Advice he would give to marketers thinking about bringing a new agency on board.
  • And lastly, if an agency was trying to win business from him, the advice he would give them.

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If your agency or PR firm is struggling with new business, contact Lee McKnight Jr. at lee@rswus.com for a conversation. That’s our sole focus at RSW/US.

Cut to the Chase with Kelly Callahan-Poe, President of Williams Whittle-Full-Service Ad Agency | Ep. 2

This is the second episode of Cut to the Chase, featuring Kelly Callahan-Poe, President of Williams Whittle, full service ad agency in DC. 

Cut to the Chase is the RSW/US interview series that delivers brief, but impactful views from ad agency principals and business development leaders on growth strategies and the challenges that come with them in today’s weird, evolving landscape. 

Williams Whittle is a full service ad agency that works with nonprofits and forward-thinking companies dedicated to making a positive impact. 

In this episode, Kelly and Lee McKnight Jr. talk: 

  • Owls on toilets (you’ll have to listen)
  • Williams Whittle’s point of difference and how their focus informs that difference.
  • Nonprofits and the natural extensions other related verticals offer.
  • The struggle agencies have in creating thought-leadership content
  • The WW Media Club, and the Two Marketing Mom’s Podcast
  • Kelly’s advice and how she maintains a consistent flow of content for the agency

Thanks for the interview, Kelly! 

Links: Williams Whittle: https://www.williamswhittle.com 

WW Media Club: https://www.williamswhittle.com/wwmed… 

A good read can challenge, inspire and motivate you. We have some avid readers on the Williams Whittle team who are often sharing tidbits from their latest page-turner to inspire us inside and outside of the office. So, we thought we would share our favorites with you! Welcome to the WW Book Club! 

Two Marketing Mom’s Podcast: https://twomarketingmoms.com 

Marketing Moms @kellycallpoe & @veeolachk talk work + life strategy ☯️ for #marketing & #advertising professionals at twomarketingmoms.com. 

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If your agency or PR firm is struggling with new business, contact Lee McKnight Jr. at lee@rswus.com for a conversation. That’s our sole focus at RSW/US. 

Cut to the Chase with Bill Milkereit of Poke The Bear | Ep.1 (pt.2)-Starting a New Ad Agency

Starting A New Ad Agency

Cut to the Chase is an RSW/US interview series that delivers brief, but impactful views from ad agency principals and business development leaders on growth strategies and the challenges that come with it in today’s weird, evolving landscape.

(Part 1 of Lee McKnight’s interview with Bill Milkereit can be found here.)

Brief background: In the Fall of 2020, Bill Milkereit and Todd Tucker never thought they would be starting a new ad agency.

They were group head/creative director and creative group head, respectively, at the Richards Group in Dallas, the largest independently-owned agency in the country at the time.

They created some of the county’s most well-known ad campaigns-the cows for Chick-fil-A, the resurrection of the Fruit Guys at Fruit of the Loom, “Let’s Do This” for Home Depot, and “It Just Means More” for the SEC (Southeastern Conference).

And then it happened-The Richards Group was thrown into turmoil in front of the ad world, making national news.

While Bill and Todd were not involved in that event, like so many other Richards Group employees at the time, they had a decision to make.

After decades of memorable work and honing their craft, the last thing they were thinking about was starting a new agency.

This is the topic of episode 1 of our new RSW interview series, Cut To The Chase.

Lee and Bill cover the path that lead to Poke The Bear, a bizarre client story, the challenges of pitching in today’s world, what lies ahead for their new agency, and a few pieces of key advice on starting a new agency and pitching in today’s world.

Bill’s an intelligent and funny interview, but above all he is deeply passionate about his creative work-we hope you enjoy the interview.

In this episode, Bill talks:

-Something he never expected: starting over

-What agency life was initially like post-Richards group

-Why they decided to start the agency now

-One piece of advice for anyone thinking of starting an agency

-His take on WFH from an agency perspective

-What does growth look like for PTB-how big do they want to be?

-How agency pitching has changed in the past 3-5 years

-One thing to never say in a pitch

-One piece of advice on pitching today

-And one piece of advice for marketers to make agency relationships better

Marketer’s Edge Interview With Jessica Normington: Not-For-Profit Organizations

In this episode of Marketer’s Edge we’re talking not-for-profit organizations with Jessica Normington, Director of Development and Communications for Blind Industries & Services of Maryland..

If your ad agency works with and pursues not-for-profit organizations, watch this episode.

Blind Industries & Services of Maryland (BISM) is a not-for-profit organization dedicated to providing career and training resources to blind residents of Maryland.

Why Advertising Agencies Should Watch This Episode-Jessica talks:

  • The various services and training offered through BISM.
  • How the marketing for an organization like BISM is similar and different from other marketing jobs.
  • How she’s using social media to drive donations for BISM.
  • With this being her first job focused on working with people with disabilities, what attracted Jessica to this industry, and more specifically, this organization.
  • What is most fulfilling personally working with BISM.
  • Some of the more significant challenges facing BISM and how she anticipates addressing those challenges.
  • How her experience working at the Pikesville Chamber of Commerce helped prepare for the work she’s currently doing at BISM.
  • Advice she would give to marketers thinking about bringing a new agency on board.
  • And lastly, if an agency was trying to knock down Jessica’s door and attempting to win business from her, the advice she would give them.

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If your agency or PR firm is struggling with new business, contact Lee McKnight Jr. at lee@rswus.com for a conversation. That’s our sole focus at RSW/US.

Cut to the Chase with Bill Milkereit of Poke The Bear | Ep.1 (pt.1)

Cut to the Chase is an RSW/US interview series that delivers brief, but impactful views from ad agency principals and business development leaders on growth strategies and the challenges that come with it in today’s weird, evolving landscape.

In the Fall of 2020, Bill Milkereit and Todd Tucker were group head/creative director and creative group head, respectively, at the Richards Group in Dallas, the largest independently-owned agency in the country at the time.

They created some of the county’s most well-known ad campaigns-the cows for Chick-fil-A, the resurrection of the Fruit Guys at Fruit of the Loom, “Let’s Do This” for Home Depot, and “It Just Means More” for the SEC (Southeastern Conference).

And then it happened-The Richards Group was thrown into turmoil in front of the ad world, making national news.

While Bill and Todd were not involved in that event, like so many other Richards Group employees at the time, they had a decision to make.

After decades of memorable work and honing their craft, the last thing they were thinking about was starting a new agency.

This is the topic of episode 1 of our new RSW interview series, Cut To The Chase.

As were looking for a new idea after our 100-episode run of ad agency business development series, 3 Takeaways, we wanted to bring you something different.

Every agency owner has experienced the process of starting a new agency (or taking over one) and everything that goes with it.

But many (most?) didn’t go though it in quite the same way Bill and his co-founder Todd did.

In this episode, Bill talks:
-The storied campaigns he worked on
-Working with a nudist client (yikes)
-Poke The Bear-how did they come up with the name? (It took a year)
-Poke the Bear’s ideal client
-Why they excel in fan culture
-The tough question: What is PTB’s point of difference?
-Pushing back on clients for the right reasons

Marketer’s Edge Interview With Aaron Ahedo: Beauty and Personal Care

In this episode of Marketer’s Edge we’re talking beauty and personal care with Aaron Ahedo, the Director of International Marketing for Deborah Lippmann.

If your ad agency pursues clients in the beauty, personal care, or fashion space, you’ll want to watch this episode.

Deborah Lippmann is the go-to manicurist for the most fashionable magazines and renowned fashion houses from Vogue, InStyle, W, Vanity Fair and Elle to Donna Karan, Rodarte, Narciso Rodriguez, Marchesa and Versace to name a few. After years of experience in the industry, her eponymous line of lacquers and treatments for nails, hands and feet is as coveted as her incredible talent.

Why Advertising Agencies Should Watch This Episode-Aaron talks:

  • Ultra-competitive markets and how he works to differentiate the company-both in terms of the messaging/positioning and how he engages with the end consumer.
  • What he learned from his global marketing experience prior to Deborah Lippmann, specifically at eShave New York, and how he applies that experience today.
  • The biggest changes in the beauty/personal care space since he first started working it in 2006 and how Deborah Lippmann adjusted to address these changes.
  • How an independent firm like Deborah Lippmann stays on trend/on top of what consumer needs and wants are.
  • Advice he would give to marketers thinking about bringing a new agency on board.
  • And lastly, if an agency is attempting to win business from him, the advice he would give.

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If your agency or PR firm is struggling with new business, contact Lee McKnight Jr. at lee@rswus.com for a conversation. That’s our sole focus at RSW/US.

Marketer’s Edge Interview With Timothy Brown Academic Medical Health Systems

In this episode of Marketer’s Edge we’re talking academic medical health systems with Timothy Brown, the Executive Director of Marketing & Communications for the University of Chicago Medicine.

If your agency pursues clients in the academic medical health systems space, you’ll want to watch this episode.

The University of Chicago Medicine is a not-for-profit, academic medical health system that provides world-renowned patient care, while advancing medical science through groundbreaking research.

Why Advertising Agencies Should Watch This Episode-Timothy talks:

  • The biggest changes Timothy has seen happen in the marketing of healthcare brands and what he expects to see change in the years to come.
  • How he uses the fact that University of Chicago Medicine is one of the leading academic medical institutions to differentiate what they do from other systems in the market like Rush and Northwestern.
  • How Timothy was instrumental in re-structuring the communications, marketing, and digital services supporting University of Chicago Medicine to create an internal agency structure.How
  • Timothy’s experience as a news anchor and reporter for stations in Iowa and Kansas influenced his work as a marketing and communications professional – and how he looks at the world differently because of it.
  • How his 10 year stint at the Salvation Army also influenced him in his professional career.
  • Advice he would give to marketers thinking about bringing a new agency onboard.
  • And lastly, if an agency was trying to knock down Timothy’s door and attempting to win business from him, the advice he would give them.

More on how we drive new business for ad agencies of all types here.